ZONGO Seller Policy

Standards sellers must follow when listing and selling products.

Accurate Listings

Listings must accurately describe product condition, specifications, quantity, price, variations, and limitations.

Product Images

Images must accurately represent the product and may not be misleading or used without appropriate rights.

Pricing

Do not manipulate prices or create deceptive discount claims.

Stock

Keep inventory reasonably current and do not knowingly accept orders you cannot fulfill.

Fulfillment

Process orders promptly, package safely, and provide accurate delivery information.

Customer Service

Communicate professionally and never harass, threaten, discriminate against, or deliberately mislead buyers.

Reviews

Do not fabricate, buy, sell, manipulate, or improperly pressure users for reviews.

Prohibited Products

Illegal, counterfeit, stolen, unsafe, restricted, or otherwise prohibited products may not be listed.

Fraud

Fake accounts, fraudulent transactions, self-order manipulation, payment abuse, and referral abuse are prohibited.

Enforcement

Listings or accounts may be reviewed, removed, limited, suspended, or terminated for violations.

Seller Terms

Fees, commissions, payout schedules, verification rules, and category requirements: [INSERT CURRENT SELLER TERMS].