1. Confirm the Order
Check the product, quantity, variation, buyer information, and order status.
2. Prepare the Product
Inspect the product and include all required accessories and documentation.
3. Package Securely
Use packaging suitable for the item and protect fragile or easily damaged products.
4. Handover
Follow the delivery instructions and make the parcel available at the required pickup location and time.
5. Verify Pickup
Use the available pickup confirmation process and do not hand a parcel to an unidentified person claiming to be a courier.
6. Tracking
Use order tracking information in the seller dashboard and retain tracking records where provided.
7. Failed Pickup
Follow the rescheduling or support process if pickup cannot be completed.
8. Delivery Problems
Report missing, damaged, delayed, or incorrectly delivered parcels through official support.
Seller Delivery Rules
Supported couriers: [INSERT]. Pickup hours: [INSERT]. Service areas: [INSERT]. Claims process: [INSERT].